Quality

Uniting Wimmera is committed to continuous quality improvement throughout all programs, services and activities of the agency and aims to achieve the highest possible quality in all services provided. The governance and management of all Uniting Wimmera services reflect and incorporate the values of Uniting Church of Australia, Victoria.

To ensure that Uniting Wimemra meets and exceeds all program legislation and standards our senior management work with Uniting's Quality & Program Performance division to oversee organisation accreditation and compliance. We conduct regular internal audits on all quality processes in cooperation with programs across the agency and assists in developing one internal audit system. 

As a result of systematically monitoring and reviewing processes and internal audits, Uniting Wimmera is fully compliant with all accreditation and registration requirements.

External audits

Review by external auditors is both a requirement of funding bodies and a necessity to gaining an objective overall view of where the organisation stands regarding standards and legislation. Uniting Wimmera sees these reviews as opportunities to get feedback on our systems, policies and procedures. We are fully compliant with Victorian registration requirements and both Australian and Victorian standards and accreditation requirements.

Accredited Child Safe Organisation

As a Child Wise Child Safe Organisation we:

  • Are committed to protecting children in our care.
  • Understand the nature and risks of child abuse and have an open and aware culture.
  • Discuss and report child abuse safely.
  • Have policies and procedures in place to protect children and staff.
  • Have established and maintain a child safe environment as the main consideration in all our activities and management practices.
  • Ensure all service users and participants are aware of our organisational policy and commitment to child protection.
  • Are preventative not reactive.
  • Understand and act on the moral and legal imperatives of protecting children in our care.
  • Acknowledge the damage an incident of abuse would do to a child, their family, and people within and outside our organisation and with our organisation itself.
  • Have safeguards to protect children, staff, volunteers and the organisation.
  • Have clear boundaries of roles between staff and children.
  • Are open to outside accountability.
  • Have staff and volunteers who are adequately supervised and trained.
  • Recognise and act on children's rights.
  • Do all that we can to protect all children.

For more information about Child Wise and Child Safe Certification, click here.